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Segment integration

Manage Segment workspace access, user groups, and data deletion requests from service workflows.

What it connects

  • Retrieve workspace users and pending invites before an access change.
  • Pull user groups and their permissions to see who can do what.
  • Retrieve sources, destinations, and warehouses for troubleshooting.
  • Pull audit events for security reviews and access questions.

What it automates

  • Invite users to the workspace when they need Segment access.
  • Remove users from the workspace during offboarding to close their access.
  • Add or remove users from user groups and change their permissions.
  • Create regulations to delete or suppress a person's data from a privacy request.

In practice

  • An analyst requests access to a Segment source. After approval, STLabs adds them to the user group that holds that permission.
  • A customer asks for their data to be deleted. After approval, STLabs creates the Segment regulation for that user and records it on the ticket.
  • When an employee leaves, STLabs removes their Segment user during offboarding and cancels any invites still pending for them.
  • A security reviewer asks who changed a destination last week. STLabs pulls Segment audit events and attaches the relevant entries to the review.

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