Pricing
The graph, the AI, every resolution. The AI’s resolutions are free, all of them: the better it works, the more you save, and your bill never moves.
No agent seats. No session limits. No add-on tax.
per employee / year
Complete AI-native service management. This is where everyone starts.
per employee / year
Everything in Core, plus access that grants, adjusts, and revokes itself.
per employee / year
Everything in Growth, plus licenses that reclaim themselves. Both modules included.
for organizations of 5,000+ or with advanced requirements
The full platform, governed your way.
Tickets, incidents, requests, knowledge, SLAs, workflows.
Continuous discovery across every integration, accurate at 500 entities or 50,000.
Requests handled end to end in Slack, Teams, and the portal. No sessions, no packs, no meter.
Every asset, application, and access map, automatically and always current.
See exactly what the AI resolved, deflected, and escalated.
Answers drawn from across your knowledge bases and ticket history.
Included on every tier.
Every role covered, from agents to approvers to requesters.
Assets, entities, integrations, knowledge, and workflows. Discovery is the point, not a meter.
The right access on day one, adjusted on every role change, revoked the moment someone leaves.
Policy-based approval and automatic expiry.
Orphaned accounts found, stale access revoked.
Audit-ready reporting for SOC 2 and beyond.
Built from real login data already in your graph.
Inactive seats recovered, leavers’ licenses freed.
Usage evidence in hand before every negotiation.
Across the whole organization.
Most organizations find 20 to 30% of SaaS spend going to seats nobody uses. Your graph already knows where.
Extend the same graph and AI to HR, facilities, finance, and legal.
Granular RBAC, audit log streaming and export, sandbox environments, retention controls.
Custom MSA, DPA, security review support, PO and annual invoicing.
Priority support with response-time SLAs.
Graduated rates for large employee counts: you never pay more per employee by growing.
Because the value scales with your organization, not your ticket queue. The graph maintains a living record of every person, device, application, and access relationship in your company, and the AI serves everyone, not just the people behind the console. Per-agent pricing made sense when service management was a tool for agents. This platform works for the whole organization, so it is priced like it.
Active identities in your identity provider. Your own graph verifies the number: no audits, no true-ups, no debates.
You commit to an employee count annually. Hire past it and the new joiners are simply covered; we reconcile growth at renewal, or pro-rata for large jumps, so onboarding is never blocked by licensing. If headcount shrinks, your price adjusts down at renewal. Either way, there is nothing to self-report: the graph already knows your active count, and you see the same number we do.
Nothing, and we never have to argue about the definition, because there is no meter attached to it. Every request the AI resolves is included in your per-employee price, so as the AI improves and resolves more, your bill does not move: the savings are yours. We win when the AI works, not when a counter spins.
No. The graph discovers your entities out of the box from the integrations you already have and keeps them current in real time. Accurate data is the foundation the AI stands on, so discovery is in the base price on every tier and never metered, at any entity count.
Nothing. There is no services package to buy, mandatory or otherwise. Discovery starts the day you connect your first integration, and the AI is resolving on accurate data within the first week. The 60-day guarantee only works because deployment is that fast.
Compare totals rather than list prices. Per-agent quotes are often assembled from several line items: seats, AI usage, discovery, portal tiers, SSO. Our number is one line, employees times rate, with everything on this page in it. Run both totals for your organization and compare.
No. There are no seat types at all. The per-employee price covers everyone in every role: agents working the console, managers approving requests, stakeholders viewing reports, employees submitting them. There is no fulfiller, approver, or viewer license matrix to negotiate, and adding someone to the IT team never changes your bill.
That is what it is built for. CMDB inaccuracy compounds with size: the graph is designed for organizations where the entity count runs into the tens of thousands, across generations of infrastructure. Discovery, visibility, and AI resolution all run on the same graph at any scale.
The tiers stack. Growth adds Access Lifecycle to Core for $150 per employee per year, and Scale adds SaaS Spend Management on top for $200. You can start on Core and move up a tier whenever you are ready. If your rollout needs a different combination, talk to us.
Deploy the platform, connect your integrations, and let the graph build while the AI works your real tickets. If, after 60 days, the AI is not autonomously resolving a meaningful share of your requests, walk away: no fee, no lock-in, and your data leaves with you. We can make this offer because the graph does the hard part fast. Discovery starts on day one, and the AI resolves on accurate data from the first week, not after a months-long implementation.
Start at the trust center: our SOC 2 Type II audit is underway (observation period in progress), data is encrypted in transit and at rest, and we run regular third-party penetration testing. You’ll also find a published subprocessor list, data-flow documentation, and live status. Most security teams find what they need there.
Plans start at $5,000 per year.
Self-serve with a card, or annual invoicing against a PO. Enterprise agreements include custom MSA and DPA review.
Book a demo and let the 60-day guarantee carry the risk. Running a security review? Start at the trust center.