Meraki integration
Leverage Meraki cloud-managed network data for proactive infrastructure tickets and change control.
What it connects
- Device inventory, firmware versions, and uplink statuses.
- Client connection data, signal strength, and usage stats.
- Security appliance event logs and content-filter reports.
- Network health scores and alerts from Meraki Dashboard.
What it automates
- Create tickets from Meraki Dashboard connectivity alerts.
- Schedule firmware upgrades via change-request workflows.
- Flag rogue APs detected by Meraki air marshal in tickets.
- Auto-assign network tickets by Meraki network/site tags.
In practice
- A Meraki access point goes offline at a branch office; STLabs creates a ticket tagged with the site location, affected client count, and dispatches a field technician.
- Meraki Air Marshal detects a rogue SSID; STLabs opens a security ticket with the BSSID, signal strength, and location data for investigation.
- STLabs tracks Meraki firmware versions across all sites and generates change requests when devices fall behind the approved release.
- Client density on a Meraki AP exceeds capacity thresholds; STLabs proactively creates a capacity-planning ticket recommending additional AP deployment.
