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Duo integration

Unify MFA device lifecycle and authentication intelligence to enforce zero-trust access controls and security incident response.

What it connects

  • User accounts with MFA enrollment status, enrolled devices, and credential types.
  • Administrator audit logs showing user provisioning, group changes, and access control modifications.
  • Authentication attempt logs with success/failure results, authentication methods, and device context.
  • MFA device inventory including phones, hardware tokens, and their assignment to users.

What it automates

  • Create and update Duo user accounts with group assignment for automated onboarding and offboarding.
  • Generate one-time bypass codes for locked-out users and provision hardware tokens for new hires.
  • Remove MFA devices when employees depart or swap authentication methods.
  • Monitor and resync hardware tokens to maintain zero-trust compliance.

In practice

  • A new hire ticket triggers user creation in Duo, assignment to security groups based on role, and enrollment of both push authentication and hardware token backup.
  • During offboarding. STLabs removes the departing user's phone and tokens from Duo, revokes bypass codes, and updates group membership to block access.
  • Helpdesk tickets requesting MFA resets are validated for approval, then STLabs generates bypass codes and sends SMS activation links to restore user access within audit controls.
  • Authentication logs are correlated with incidents: 15+ failed Duo pushes in 10 minutes triggers a security ticket with the attacker IP, user, and time window for investigation.

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