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Okta integration

Integrates Okta identity and access events to power security-aware service management and automated provisioning.

What it connects

  • User profiles including job title, employment status, hire date, and manager relationships across your entire directory.
  • Group memberships and team structures, showing which users belong to which Okta-managed, AD-sourced, or app-linked groups.
  • Application assignments, revealing exactly which users have access to which systems and under what credentials.
  • Full audit and activity log history, capturing authentication events, lifecycle changes, and access modifications over time.

What it automates

  • Reset a user's password and force a credential change at their next login, without requiring IT desk involvement.
  • Deactivate or suspend a user account and revoke all active sessions immediately, cutting off access across every connected application.
  • Add or remove users from groups and application assignments to reflect role changes, onboarding, or offboarding decisions.
  • Unlock accounts locked out due to failed MFA attempts or policy violations, restoring access without manual admin steps.

In practice

  • An employee submits an access request ticket; STLabs validates it against Okta group membership data and automatically assigns the application upon manager approval, closing the ticket without IT intervention.
  • When an HR termination ticket is resolved, STLabs triggers Okta account deactivation, session revocation, and application removal within minutes, ensuring airtight offboarding compliance.
  • STLabs detects a suspicious pattern in Okta audit logs, automatically opens a security incident ticket with full event context, and suspends the affected account pending review.
  • MFA enrollment gaps are surfaced by cross-referencing Okta factor data with the user directory, generating targeted remediation tickets for unenrolled users before the next compliance audit.

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