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Ironclad integration

Connect Ironclad contract workflows, signature requests, and user and group management to service workflows.

What it connects

  • Retrieve workflows and their approvals to see where a contract stands.
  • Pull signers and signature status when a deal is waiting.
  • Retrieve contract records for questions about existing agreements.
  • Pull users and groups to confirm who can work on contracts.

What it automates

  • Launch workflows when a team requests a new contract.
  • Update workflow approvals after the right approver signs off.
  • Send signature requests and remind signers who have not signed yet.
  • Create, update, or delete users and change group membership.

In practice

  • A sales lead asks where a contract is in review. STLabs pulls the Ironclad workflow and lists the approvals still pending on the ticket.
  • A new legal hire needs Ironclad. After approval, STLabs creates their user and adds them to the right group.
  • A deal is waiting on a customer signature. STLabs checks the signers in Ironclad and sends a reminder to anyone who has not signed.
  • When someone leaves the legal team, STLabs deletes their Ironclad user during offboarding, alongside their other app access.

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