Atlassian integration
Sync your Atlassian organization directory and manage organization roles, group membership, and product access from service workflows.
What it connects
- Managed accounts from your Atlassian organization directory to track who has access.
- Groups and group membership, retrieved to confirm product access before a change.
- Last active dates for users to find inactive Atlassian accounts.
- API tokens and API keys, retrieved for security reviews.
What it automates
- Assign or remove organization-level roles as admin responsibilities change.
- Add or remove users from groups to grant or remove product access.
- Grant, suspend, restore, or revoke a user's product access from a request.
- Revoke a user's API tokens during offboarding or after a suspected exposure.
In practice
- A new hire needs Jira. After approval, STLabs adds them to the Atlassian group that grants Jira access and closes the ticket.
- During offboarding, STLabs suspends the person's Atlassian access and revokes their API tokens so scripts using them stop working.
- Before a license renewal, STLabs pulls users' last active dates so IT can see which Atlassian accounts have gone unused.
- A contractor's engagement is extended after their access was suspended. After approval, STLabs restores their Atlassian access without creating a new account.
