Linear integration
Sync Linear users, teams, and projects, and create issues and manage team membership from service workflows.
What it connects
- Users across your Linear workspace to track who has an account.
- Teams that organize engineering and product work in Linear.
- Team members mapping each user to their Linear teams.
- Projects to see which initiatives each team is working on.
What it automates
- Create issues from service requests that need engineering follow-up.
- Update, assign, and close issues, and move them between workflow states.
- Add comments and manage cycles so issue context stays in one place.
- Invite users and add or remove team members as people join or move.
In practice
- A bug reported to the service desk needs engineering follow-up. STLabs creates a Linear issue for the owning team with the request details.
- A new engineer joins the platform team. After approval, STLabs invites them to Linear and adds them to the team.
- An engineer moves from the mobile team to the web team. STLabs removes them from the old Linear team and adds them to the new one.
- A support agent asks who to contact about a project. STLabs answers from the synced Linear teams, members, and projects.
