Dynatrace integration
Sync your infrastructure topology, track monitored entities, and automate incident response with Dynatrace's real-time observability data.
What it connects
- Hosts, services, applications, and process groups with their real-time properties and monitoring status.
- Dependency relationships between infrastructure components, from hosts running services to applications calling downstream services.
- Entity metadata including tags, management zones, and the moment each component was first and last seen.
- Problems and incidents with their severity, affected entities, and full timeline for incident triage.
What it automates
- Tag infrastructure entities to organize or flag them for further actions in ticketing or remediation workflows.
- Close detected problems when root-cause fixes are verified, automating incident lifecycle management.
- Add investigative notes to problems to build institutional knowledge about outages without leaving Dynatrace.
- Create custom devices or ingest events to mark deployments and trigger downstream automation in change workflows.
In practice
- When Dynatrace detects a problem, STLabs pulls the affected hosts and services from Smartscape, automatically creates a ticket pre-populated with the component topology, and tags the involved entities for tracking.
- A deployment event ingested from Dynatrace triggers a change workflow; if issues surface within 30 minutes. STLabs auto-links the incident ticket to the change and notifies the on-call team.
- During an incident. STLabs enriches the support ticket with all related entities, the failing service, dependent applications, and underlying hosts, so responders see the full blast radius without manual investigation.
- Post-incident. STLabs adds closure comments to Dynatrace problems directly, recording the root cause and resolution details in your monitoring platform for audits and future pattern recognition.
