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Grafana integration

Synchronize Grafana's users, teams, and monitoring infrastructure with your service management platform for unified observability and team collaboration.

What it connects

  • All Grafana users and their account details including login status and admin privileges.
  • Teams and their membership across your Grafana organization for accurate team-based assignments.
  • Monitoring dashboards that track application and infrastructure health across your environment.
  • Data sources configured in Grafana including Elasticsearch, Prometheus, and other monitoring backends.

What it automates

  • Add and remove users from Grafana teams based on organizational changes in your service management system.
  • Remove team members when they leave teams or departments without manual dashboard reassignment.
  • Create monitoring dashboards programmatically to standardize incident response visibility across teams.
  • Provision new data source connections when monitoring integrations are added to your infrastructure.

In practice

  • When an engineer joins the infrastructure team, STLabs automatically adds them to the Grafana monitoring team and provisions their dashboard access for production systems.
  • A team restructuring removes five people from the database operations team; STLabs removes them from Grafana team membership in one action, preventing accidental access to production dashboards.
  • During an incident response. STLabs creates a temporary Grafana dashboard showing real-time metrics for the affected service and links it directly into the incident ticket for triage.
  • When a new observability tool is integrated into your infrastructure, STLabs creates a corresponding data source in Grafana and connects it to existing dashboards automatically.

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