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ThousandEyes integration

Bring network and application performance monitoring directly into your IT operations with real-time visibility across agents, tests, and alerts.

What it connects

  • Sync all cloud and enterprise monitoring agents to understand which locations and infrastructure are actively monitoring your applications.
  • Pull configured monitoring tests across all types, from HTTP and API checks to page load and DNS monitoring, to track what's being tested.
  • Ingest alert rule definitions to see how violations are detected and what conditions trigger notifications across your network.
  • Retrieve active and historical alerts with severity levels and timing data to correlate network issues with service incidents.

What it automates

  • Modify test configuration to adjust monitoring parameters, update test targets, or change frequency based on operational needs.
  • Update alert rules to refine detection thresholds, change notification settings, or modify which tests trigger alerts without manual dashboard access.
  • Enable or disable tests to suppress monitoring during maintenance windows or restore coverage when systems come back online.
  • Reassign monitoring agents to tests for failover scenarios or capacity rebalancing when agent performance degrades.

In practice

  • During an application outage. Pull network monitoring data and automatically enable additional tests on backup agents to accelerate diagnosis of network path issues.
  • When performance metrics exceed thresholds, automatically update alert rules to increase detection sensitivity and reassign tests to healthier agents for faster troubleshooting.
  • For scheduled maintenance, disable affected monitoring tests to prevent alert noise, then re-enable them automatically when the maintenance window closes.
  • Correlate network path failures from ThousandEyes with service incidents in your ticketing system to provide SREs with complete context for faster mean-time-to-resolution.

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