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Zabbix integration

Unify Zabbix infrastructure monitoring with service management to automatically route alerts, maintain asset records, and coordinate maintenance windows.

What it connects

  • Monitored hosts, servers, and virtual machines across your infrastructure.
  • Host groups, monitoring templates, and configuration assignments.
  • System users and user groups with their roles and permissions.
  • Problem events and acknowledgment status for ongoing incidents.

What it automates

  • Create and configure new monitored hosts directly from service workflows.
  • Enable or disable monitoring on hosts during maintenance or troubleshooting.
  • Schedule and manage maintenance windows to silence alerts on affected infrastructure.
  • Acknowledge problems, link monitoring templates, and update host metadata.

In practice

  • When a Zabbix alert fires, STLabs automatically opens a ticket, checks if the host is in a maintenance window, and escalates if immediate action is needed.
  • STLabs syncs Zabbix host data into Axiom so IT teams always have current information on servers, their groups, and assigned monitoring templates without manual updates.
  • During planned maintenance. STLabs schedules a Zabbix maintenance window, creates a change ticket, and automatically re-enables monitoring when the window closes.
  • STLabs detects a cluster of related alerts across multiple hosts, correlates them to a single infrastructure incident, and acknowledges the problems in Zabbix to reduce noise.

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