SharePoint integration
Tap into SharePoint document libraries and sites to enrich tickets with organizational knowledge.
What it connects
- Document library files, metadata, and version history.
- SharePoint list items and custom content types.
- Site pages, news posts, and announcements.
- Permissions and sharing settings for compliance auditing.
What it automates
- Surface relevant SharePoint documents when tickets are created.
- Auto-attach policy documents to compliance-related tickets.
- Create SharePoint news posts for major-incident communications.
- Flag documents with overly broad sharing for security review.
In practice
- An employee submits an expense-policy question; STLabs retrieves the current policy PDF from SharePoint and links it in the ticket response.
- During an audit. STLabs automatically attaches the relevant SOC 2 control documents from SharePoint to each compliance ticket.
- STLabs detects a SharePoint document shared with 'Everyone' that contains sensitive configuration data and opens a security-review ticket.
- Major-incident updates are auto-published as SharePoint news posts so stakeholders without ticket-system access stay informed.
