Hexnode integration
Unified endpoint management for iOS, Android, Windows, and macOS devices. Pull enrollment data and user-device mappings to power your service automation.
What it connects
- Complete device inventory with OS version, model, serial number, and enrollment status across all platforms.
- User and device group memberships to track organizational structure and segment fleet management.
- Policy assignments and compliance status to identify devices that violate security requirements.
- Enrolled users with contact details and total device count per person.
What it automates
- Lock or wipe devices remotely when security incidents or loss is reported.
- Trigger device scans to diagnose performance issues or verify threat remediation.
- Enable or disable lost mode to track or secure devices via GPS.
- Clear device passcodes to restore access after forgotten credentials or support requests.
In practice
- When a user reports a lost phone, STLabs retrieves Hexnode enrollment data to identify the device, triggers lost mode to track its location, and escalates a security ticket with geofencing alerts.
- A compliance audit flags 200 Android devices on outdated OS versions. STLabs reads device groups from Hexnode, batches non-compliant devices, and schedules update enforcement actions.
- A contractor's project ends. STLabs uses Hexnode to remotely wipe the device while preserving the user's personal data, then closes the offboarding ticket with confirmation.
- A user calls with a frozen tablet. STLabs triggers a Hexnode device scan and remote restart, monitors recovery, and auto-resolves the ticket once compliance status returns to healthy.
