NinjaOne integration
Sync NinjaOne organizations, locations, devices, and end users, and run scripts and reboot devices from service workflows.
What it connects
- Organizations that group your NinjaOne devices for ownership and policy context.
- Locations mapping each managed device to its office or site.
- Devices managed by NinjaOne for troubleshooting and fleet questions.
- End users alongside the devices NinjaOne manages.
What it automates
- Run scripts or built-in actions on a device to apply a fix.
- Reboot devices when a user reports a frozen or slow machine.
- Update organization policy assignments when devices need different settings.
- Schedule or cancel maintenance windows on devices around planned work.
In practice
- A user reports a frozen laptop. After approval, STLabs reboots the device through NinjaOne and notes the reboot on the ticket.
- A fix needs to reach every device at one office. STLabs finds those devices in the synced NinjaOne data and runs the approved script on them.
- One client organization needs a different device policy. After IT approval, STLabs updates that organization's policy assignment in NinjaOne and notes the change.
- An agent asks which devices belong to an end user. STLabs answers from the synced NinjaOne devices and end users.
