Jamf integration
Real-time Apple device and user inventory with immediate remediation and security controls.
What it connects
- Mac and iOS device inventory with OS version, serial number, hardware specs, and storage.
- User profiles linked to devices including name, email, department, and location.
- Smart group memberships and configuration profile assignments across the fleet.
- Security status including FileVault encryption, MDM enrollment, and management compliance.
What it automates
- Lock or remotely erase lost or stolen devices directly from an incident.
- Restart computers and renew MDM profiles to resolve configuration drift.
- Clear failed or pending MDM commands to clean up the management queue.
- Update device inventory and user records to sync changes from tickets into Jamf.
In practice
- A user reports a lost laptop. STLabs instantly triggers Jamf to lock the device, initiates a remote wipe, and notifies the security team without manual intervention.
- During onboarding. STLabs validates that the new hire's MacBook is enrolled in Jamf with all required configuration profiles installed before closing the provisioning ticket.
- An IT technician updates device ownership in a ticket. STLabs syncs the change back to Jamf inventory, keeping device-to-user mappings current across systems.
- A spike in support tickets reveals devices on outdated OS versions. STLabs identifies the smart group, recommends a staged policy rollout, and tracks deployment completion through Jamf.
