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Kandji integration

Synchronize Kandji device inventory and configuration profiles to service workflows for unified Apple device management at scale.

What it connects

  • Device inventory with enrollment status, OS version, and check-in history for all Mac, iPhone, iPad, and Apple TV devices.
  • Blueprint assignments showing which configuration profiles are deployed and active on each device.
  • Device details including hardware specs, network configuration, security status, and user assignments.
  • Device tags and custom metadata for flexible device grouping and automation targeting.

What it automates

  • Lock devices remotely when reported lost or stolen to prevent unauthorized access.
  • Rename devices to match corporate naming standards when they change hands or roles.
  • Update asset tags and device metadata when ownership or department assignments change.
  • Unlock accounts and clear passcodes to resolve helpdesk lockout tickets without password resets.

In practice

  • When a user reports a missing MacBook, STLabs triggers a Kandji lock command within seconds while notifying IT and creating an audit trail for the incident.
  • During department reorganizations. STLabs bulk-updates device metadata and reassigns users in Kandji to reflect new team ownership without manual intervention.
  • A contractor's offboarding ticket automatically removes their device from Kandji management and tags it for decommissioning, ensuring compliance with company policies.
  • Support staff can self-service locked accounts by submitting tickets. STLabs securely retrieves unlock PINs from Kandji and delivers them through verified identity checks.

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