Rippling integration
Unify employee data and IT operations with Rippling. Pull workforce records, manage groups, process requests automatically.
What it connects
- Employee profiles, employment status, roles, and contact information from across your organization.
- Departmental structure, teams, and work locations to organize employees and route requests correctly.
- Employee groups and team memberships to identify who needs which tools and access levels.
- Custom field definitions and employee metadata to extend data beyond standard HR fields.
What it automates
- Create and update employee groups to manage access control and service entitlements at scale.
- Process leave requests to trigger compliance workflows and update ticket availability.
- Push candidates to onboarding queues to jump-start new-hire IT provisioning.
- Sync employee role and department changes to adjust access, routing rules, and cost allocations.
In practice
- When Rippling onboards a new hire, STLabs auto-creates a group for their role, provisions their required tools and access, and assigns setup tasks to the IT team with the start date as the SLA deadline.
- A Rippling employee submits a leave request; STLabs approves or denies it via workflow and temporarily suspends their service ticketing and app access until they return.
- STLabs syncs Rippling's department and team data into Axiom, ensuring all employee-to-team mappings stay current for ticket routing and escalation.
- A team member transfers departments in Rippling; STLabs detects the change and automatically updates their access profiles, routing rules, and manager approval chains.
